Terms & Conditions

Terms & Conditions


ABB India Solutions & Services accepts return as per the following policy:-

1.    Only defective/damaged products will be accepted for returns/refunds.
2.    Customers should check & mention in Remark if any sign of Transit Damage in Courier Proof of Delivery.
3.    Customer need to raise an alert with us within 3 working days from the date of delivery for being eligible for the return.
4.    Only those products will be eligible for return policies which are received by us within 12 working days of the date of delivery.
5.    ABB India Solutions & Services retains the rights to examine whether the product returned is defective/damaged and based on the verification ABB India Solutions & Services will either reship/replace the product to the customer.
6.    In case product is defective or damaged then the ABB India Solutions & Services team will replace OR repair and reship the product to the same shipping address of the customer subject to the availability of the stock of the product.
7.    In case the returned product is not defective/damaged then the customer will be informed about the same and the same product will be reship to the shipping address of the order.
8.    Customer will have to bear the shipment charges for the replaced/reshipped product.
9.    If the product stock is unavailable then a request for the refund will be initiated and the same shall be informed to the customer through registered email.
10.    By Default all refund will be credited Back to same Account from which Order Payment was initiated.
ABB India Solutions & Services accepts return as per the following policy:-


Disclaimer: ABB India Solutions & Services is a service provider. ABB India Solutions & Services, through its logistics partners collect the goods ordered by customers and have them delivered to the customers. ABB India Solutions & Services disclaims any liability if the vendor fails to make the requested goods available for delivery.